You’re sitting in front of your computer, and you’ve found some furniture you really love. Or perhaps it’s a new computer, some gourmet coffee, or a small trinket that you forgot to buy while you were on vacation. Online shopping has become so ingrained in daily life that the miraculous convenience of it seems mundane.
What does it take to spark wonder in online shoppers these days? The bar is certainly higher than it used to be. We at Fulfillrite believe you can still create fantastic customer experiences, and indeed, it’s not even particularly hard to do!
This is how we begin our guest post on Packwire. In it, we share practical tips on how to create fantastic customer experiences. You can read it here.