We talk a lot about the benefits of outsourcing fulfillment. This is not so surprising because we are, after all, a fulfillment company. It’s what we do, what we care about, and where we see the ability to add value to your business!
But how do you know if your third-party logistics company is actually helping your business? You’re not handling the packages yourself anymore. How can you make sure your customers are getting a good experience for a sensible price?
That’s where key performance indicators come in. That’s what we talk about in this week’s guest post on the ChannelApe blog. You can read the full post here!