Author: Brandon

7 Common Myths About Outsourcing Order Fulfillment

What small business owner doesn’t want to sell more products? After all, eCommerce stores live and die on their ability to move products, grow, and solidify their online presence. It’s really hard to grow effectively when you spend your time inefficiently. For many people, time spent on shipping packages is exactly that. This is how we’ve built a business entirely on fulfilling orders for other businesses. The idea of outsourcing fulfillment is strange to many. A good part of our …

Quick Question: How do items get damaged in shipping?

Welcome to our inaugural post in the Quick Question series! Every Friday, we’ll answer a common question about fulfillment, shipping, or business. Our first question comes from an anonymous user in our giveaway contest for the board game Root. The question is “how do items get damaged in shipping?”   Need help fulfilling orders for your business? Request your quote today.   How Items Are Damaged in Shipping Moving items from Point A to Point B is far more complicated …

5 Reasons Inventory Management Benefits Small Businesses

Happy customers mean a happy business. It seems overly simplistic, doesn’t it? But unhappy customers often abandon their relationship with a company they’ve had a bad experience with. For many eCommerce companies, a product being out-of-stock is enough to drive customers away. That’s very costly, but also preventable. eCommerce SMBs typically use spreadsheets, emails, and free tracking tools stitched together to manage their inventory and keep their supply chain intact.  This is cost-effective in the early days, but can be …

Reverse Logistics: What Happens When a Customer Returns Your Product?

There is a lot to consider when you start an eCommerce store. What do you sell? How do you sell it? Who will buy?  There is also the minor detail of how to send products to your customer. Seldom does an enthusiastic entrepreneur start their brainstorming by saying, “but how do they return the item if they don’t want it?” Yet this is such a vital question to answer. Failure to consider reverse logistics can become a major problem very …

Why is Shipping So Expensive? Here are 6 Reasons Why

Why is shipping so expensive? It’s a question that every eCommerce company and online shopper alike has asked themselves over the years! Indeed, the reasoning behind shipping costs can be complex and opaque, fueling frustration among online merchants who’ve seen their profits reduced and customers dissatisfied due in large part to high shipping costs. The continuing rate increases every year by major couriers only adds to this frustration for eCommerce businesses.  However, having a better understanding of why exactly shipping …

A Crash Course in eCommerce Order Fulfillment

“Running a small business can be very difficult. You’re constantly juggling a wide variety of responsibilities all while trying to grow your company. This is true even in eCommerce, where dreams of passive income are widespread. Orders may come in online… but you still have to fulfill them!” Or do you? As a reader of this blog, you know that outsourcing fulfillment is often a good idea. However, the whole concept of handing off a major business function to an …