Supply Chain Marketing: Order Fulfillment IS Your Customer Service

Amazon is starting to ship packages to your home the next day. More and more, customers are expecting small business owners to provide the same level of service. Business owners, of cou… Read more

7 Ways to Prevent Shipping Damage

Shipping damage is a big problem for eCommerce buyers and sellers alike. As many as 10% of eCommerce packages arrive damaged, so this is no small problem. Even if the seller didn’… Read more

How to Estimate Demand: How You Can Get Ahead of the Curve

The holidays are right around the corner. With them come Black Friday sales and Cyber Monday shopping sprees. These are exciting times for buyers and sellers alike – but if you… Read more

14 Ways to Prepare Your eCommerce Store For Holiday Shipping

As brisk winter winds begin to blow, our thoughts naturally turn to the holidays. We imagine great feasts, gift-giving, and time spent together with family and friends. For many entrepr… Read more

Quick Question: How does package tracking work?

Every Friday, we answer a common question about fulfillment, shipping, or business. This week’s question comes from one of the board gamers who entered our giveaway contest for Ro… Read more

How Your Ecommerce Fulfillment Can Become Your Strategic Advantage

Fulfillment isn’t just a responsibility that must be handled for a business to survive. It’s tempting to see it as a necessary evil instead of a way to grow your business. B… Read more