Fulfillrite was founded in October 2010 by Charlie and Joe Brieger. With years of experience in the fulfillment business before starting the company, they knew there was a better way for brands to fulfill their orders.
They built Fulfillrite from scratch with their own money. Early on, they made the most of their shoestring budget until they grew the company to the multimillion-dollar enterprise it is today.
THE BEST IN THE ORDER FULFILLMENT BUSINESS.
Fulfillrite is amazing. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil.
What few times I’ve needed support, it’s been top-notch. I highly recommend.
THEY GO ABOVE AND BEYOND AT EVERY TURN.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.
A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.
It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.
BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.
Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.
IT’S JUST SO EASY! I CAN’T SAY ENOUGH POSITIVE THINGS.
Overnight shipping happens reliably (a completely new experience for me!). International shipping is reliable, fast, and cheap! Their website is smooth and intuitive. Getting products to them is easy. Adding new SKUs to the site is easy. They pass on their negotiated discounted shipping rates to me and my customers, and my shipping is cheaper than ever. It’s just so easy! I can’t say enough positive things about the company.
We been with Fulfillrite for over 4 years and our experience with their service has been exceptional.
I can only recall about 3 or 4 times when a product was shipped 48-72 hours after we submitted the order.
This was immediately corrected. Most orders get shipped the same day.
WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.
Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.
FULFILLRITE PROVIDES THE BEST CUSTOMER SERVICE!
Fulfillrite provides the best customer service! Been working with them for 8 years. They give me peace of mind and priceless service!
WE DID A LOT OF RESEARCH BEFORE SELECTING FULFILLRITE AS OUR FULFILLMENT CENTER, AND WE COULD NOT BE HAPPIER.
Josh has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.
From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:
1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.
2) He’s very quick to respond: I always hear back via email within a short time period…
3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.
4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.
I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.
