Guides

Gold Standard in Shipping Service

I can’t say enough good things about Steve Schwab and the Fulfillrite team. Despite their being a large company and me being a small account, they were incredibly responsive, attentive, patient, and helpful to me throughout the entire fulfillment process, and it seemed to me that, in their eyes, I was just as important to them as their bigger customers. Every time I texted or emailed Steve, he got back to me within an hour, and in most cases, he responded within minutes. He went out of his way on numerous occasions to help me with orders that got stuck in customs and to guide me through their online ordering system.

With Fulfillrite, I never felt alone. And for a small crowdfunding creator like myself who had never dealt with international book orders before, that has meant the world to me.

My loyal backers could not stop singing “my” praises (really Fulfillrite’s!) because of “how well I packaged the books,” and they frequently told me that I had “set the gold standard for how expensive RPG products should be packaged and cared for by a third-party company.”

I can’t thank Steve and Fulfillrite enough. THANK YOU, gentlemen! You’ve made a very stressful month so much easier. I couldn’t have done this without you.

Quick turnaround!

Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store, so orders are transmitted automatically.

Fulfillrite has been a great partner helping our online business grow, starting with just a few orders a day and now able to handle 10 times the volume started with.

Shopify integration has been excellent, no problems at all!

FULFILLRITE HAS BEEN AN AMAZING FULFILLMENT PARTNER, ALLOWING US TO FOCUS ON GROWING OUR BUSINESS.

Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

THE BEST 3PL COMPANY IN THE US!

We have been working with Fulfillrite for more than 6 years now and we can say without a doubt that this company provides an outstanding logistics service.
We recommend Fulfillrite’s stellar service to anyone who wants to work without headaches and anyone who want to work with an experienced and reliable partner that will provide the solutions to deal with all logistics problems.

BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.

Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.

A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.

It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.

We been with Fulfillrite for over 4 years and our experience with their service has been exceptional.

I can only recall about 3 or 4 times when a product was shipped 48-72 hours after we submitted the order.

This was immediately corrected. Most orders get shipped the same day.

THE BEST! … SIX STARS.

Fulfillrite is simply THE BEST! Lightning-fast fulfillment, awesome customer service and I don’t think they’ve ever dropped the ball on an order…seriously. We’ve tried other fulfillment services, but nothing comes close to Fulfillrite’s level of professionalism. Six stars.