Client retention in eCommerce isn’t just about keeping customers. You need to give buyers a reason to become lifetime customers—and that’s not easy! The stakes are high. If you can retain customers, your eCommerce store is going to take off. But if you can’t, you’ll probably close up shop in...

Selling on Amazon in 2025 isn’t just about listing a product and hoping for the best. The competition is intense, and success depends on making strategic choices from day one. What products should you sell? How do you price them? What’s the best way to get reviews and keep inventory...

Finding the right manufacturer is absolutely critical if you want to bring your dream product to life. A good manufacturer can make your vision a reality, ensuring high quality and timely delivery. But if you choose poorly, you could face delays, cost overruns, and subpar products.

This guide will help you navigate the process of finding the ideal manufacturing partner.

Nothing beats making your ideas tangible. Creating a product prototype is how you do that. This is the process that turns concepts into realities. When you have a prototype, you can test, refine, and perfect your design before mass production. But it’s not always a straight path to get there....

Shipping isn’t just a business process in eCommerce. Doing it well means pleasing customers, retaining them, and maxing out your long-term profitability. Failing to provide a good customer experience, on the other hand, is a surefire way to shorten the lifespan of any eCommerce business. There is plenty of evidence...

 Running a business can be tough because it’s hard to know how much you’re going to sell. But running a Kickstarter can be even tougher, because not only do you not know how much you’re going to sell, but you don’t know how much you’re going to need to...

International shipping is a monster. On the surface, it seems like getting products from point A to point B. But doing that involves dealing with complex logistics, handling unpredictable events, and managing your customers' expectations. It's very easy to send items to the wrong address and run out of inventory....

If you’re planning a crowdfunding campaign this year, you’ll want to start with the right strategy. At GAMA Expo 2025, a board game convention for industry folks in the know, I sat in on a panel called Crowdfunding Best Practices. The panel was absolutely stacked with experts, including: Nicole Amato...

Freight shipping makes global commerce possible. Take away the trains and trucks and cargo ships and our modern economy would simply stop. Freight is how goods move from factories to customers, bridging continents and oceans. But not all shipping methods are created equal. For many businesses, the choice comes down...

Kickstarter campaigns are usually international. And when it comes to international shipping, customs clearance and brokerage are key parts of the process. If you’re shipping Kickstarter orders internationally, make no bones about it—you’re in global trade.

Understanding the customs clearance process is extremely important if you want to import goods into the USA. The last thing you want is to have your goods impounded at the border.

US trade policy has seen some remarkable and dramatic changes in 2025. The greatest among them are sweeping tariff policies that directly impact how eCommerce businesses and crowdfunding campaigns operate. Whether you're running a Shopify store, launching a Kickstarter campaign, or managing an Amazon FBA business, these changes affect your...