Order Fulfillment 101

Need help shipping orders, but don’t know where to start?

You’ve figured out what you’re going to sell.

You have the inventory and a marketing plan to make it move.

But how do you actually get products to customers?

Order fulfillment is the answer.

But it’s also complicated to know how to do it or even where to get started.

We know it’s stressful and confusing and that finding good information can be tough.

That’s why we’ve put together this checklist to help you get started.

What is order fulfillment?

Order fulfillment is the process of receiving, packing, and shipping customer orders. It includes managing inventory, processing orders, and ensuring timely delivery to the customer.

Can I handle my own order fulfillment?

Yes, you can manage your own order fulfillment, but it requires time, space, and resources. As your business grows, handling fulfillment in-house can become overwhelming and may lead to delays or errors.

Why work with an order fulfillment company?

Working with an order fulfillment company saves you time and reduces shipping errors. They manage the logistics, allowing you to focus on other aspects of your business while ensuring fast, accurate deliveries to customers.

We’re here to make your life easier, and your business more profitable.

IT’S JUST SO EASY! I CAN’T SAY ENOUGH POSITIVE THINGS.

Overnight shipping happens reliably (a completely new experience for me!). International shipping is reliable, fast, and cheap! Their website is smooth and intuitive. Getting products to them is easy. Adding new SKUs to the site is easy. They pass on their negotiated discounted shipping rates to me and my customers, and my shipping is cheaper than ever. It’s just so easy! I can’t say enough positive things about the company.

5.0
Emily Crittenden
Emily C

THE BEST 3PL COMPANY IN THE US!

We have been working with Fulfillrite for more than 6 years now and we can say without a doubt that this company provides an outstanding logistics service.
We recommend Fulfillrite’s stellar service to anyone who wants to work without headaches and anyone who want to work with an experienced and reliable partner that will provide the solutions to deal with all logistics problems.

5.0
Marcelo Yoneshima
Dan Henry Watches

THEY GO ABOVE AND BEYOND AT EVERY TURN.

We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.

5.0
Brad McGowan
Louder Than Liftoff

FULFILLRITE HAS BEEN AN AMAZING FULFILLMENT PARTNER, ALLOWING US TO FOCUS ON GROWING OUR BUSINESS.

Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

5.0
Benjamin Sachs
Waves Puzzle

FULFILLRITE PROVIDES THE BEST CUSTOMER SERVICE!

Fulfillrite provides the best customer service! Been working with them for 8 years. They give me peace of mind and priceless service!

5.0
Michelle Arbel
Pink Perfect

BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.

Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.

5.0
Yvonne Wang-Silonga
Mama’s Got Heart

FANTASTIC CUSTOMER SERVICE AND TAILORING SERVICES TO MEET YOUR BRAND’S NEEDS.

Fullfillrite has gone above and beyond for me. I am a COO who manages a portfolio of [eCommerce] brands and one brand, in particular, has been nothing but trouble due to product packaging decisions decided prior to moving the inventory to Fullfillrite, but the team and specifically my account manager have been fantastic to help us resolve issues and get my stuff out the door. Very honest group too, they don’t hide problems by just being yes guys but work through the issues with you. Highly recommend!

5.0
David Smith
Ecommerce Brand Manager

WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.

Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.

5.0
Ohad Snir
Nexar Dash Cam

A GREAT PARTNER SINCE DAY ONE OF OUR BUSINESS.

We love working with Fulfillrite and using their platform. Integration was quick and easy. The fulfillment is fast and reliable. And best of all, Charlie and the rest of the team are incredibly responsive via phone or email. They’ve been a great partner to have since day one of starting our business.

5.0
Phil Moldavski
Nice Laundry

BEST SERVICE OF ANY FULFILLMENT PROVIDER.

Their customer service was by far the best I’ve experienced. The support reps always responded very quickly to all my questions and they treated by business like their own, even finding ways to save me money when I didn’t ask.

5.0
Kevin Ferrone
Wider Path Games

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