Guides
Order fulfillment, eCommerce, and crowdfunding are complex and it’s hard to find good information about them. We’ve compiled a series of in-depth guides to help you learn what you need to know in order to succeed.
Order fulfillment, eCommerce, and crowdfunding are complex and it’s hard to find good information about them. We’ve compiled a series of in-depth guides to help you learn what you need to know in order to succeed.
Gold Standard in Shipping Service
I can’t say enough good things about Steve Schwab and the Fulfillrite team. Despite their being a large company and me being a small account, they were incredibly responsive, attentive, patient, and helpful to me throughout the entire fulfillment process, and it seemed to me that, in their eyes, I was just as important to them as their bigger customers. Every time I texted or emailed Steve, he got back to me within an hour, and in most cases, he responded within minutes. He went out of his way on numerous occasions to help me with orders that got stuck in customs and to guide me through their online ordering system.
With Fulfillrite, I never felt alone. And for a small crowdfunding creator like myself who had never dealt with international book orders before, that has meant the world to me.
My loyal backers could not stop singing “my” praises (really Fulfillrite’s!) because of “how well I packaged the books,” and they frequently told me that I had “set the gold standard for how expensive RPG products should be packaged and cared for by a third-party company.”
I can’t thank Steve and Fulfillrite enough. THANK YOU, gentlemen! You’ve made a very stressful month so much easier. I couldn’t have done this without you.
WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.
Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.
A GREAT PARTNER SINCE DAY ONE OF OUR BUSINESS.
We love working with Fulfillrite and using their platform. Integration was quick and easy. The fulfillment is fast and reliable. And best of all, Charlie and the rest of the team are incredibly responsive via phone or email. They’ve been a great partner to have since day one of starting our business.
We been with Fulfillrite for over 4 years and our experience with their service has been exceptional.
I can only recall about 3 or 4 times when a product was shipped 48-72 hours after we submitted the order.
This was immediately corrected. Most orders get shipped the same day.
A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.
It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.
Quick turnaround!
Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store, so orders are transmitted automatically.
THEY GO ABOVE AND BEYOND AT EVERY TURN.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.
THE TEAM AT FULLFILLRITE HAS BEEN EXCEPTIONAL AND RESPONSIVE. HIGHLY RECOMMENDED.
We searched for a fulfillment warehouse for a long time and have to say we’ve happily found a solid and trustworthy partner with Fulfillrite.
The team at Fullfillrite has been exceptional and responsive. Highly recommended.
WOULD HIGHLY RECOMMEND FULFILLRITE!
Had 1500 books to ship after a successful Kickstarter. Their software is very straightforward to use and update, far better than the one Amazon is using. Lots of useful FAQs as well.
Their representative did a great job explaining to me how to do everything and helped along the way. I needed some customization adding a pamphlet to all my books and they did a great job adding it to the existing boxes.
Would highly recommend them to anyone doing something similar.
I was on the lookout for a reliable fulfillment service partner for our Kickstarter project. After thorough research, Fulfillrite emerged as a top contender. They not only met our expectations but exceeded them in every aspect.
The team at Fulfillrite is incredibly supportive and always willing to go the extra mile. Their fulfillment services are efficient, accurate, and timely. We’re confident that our partnership with Fulfillrite will contribute significantly to the success of our Kickstarter campaign.
If you’re seeking a top-notch fulfillment service provider, I highly recommend Fulfillrite.