Guides
Order fulfillment, eCommerce, and crowdfunding are complex and it’s hard to find good information about them. We’ve compiled a series of in-depth guides to help you learn what you need to know in order to succeed.
Order fulfillment, eCommerce, and crowdfunding are complex and it’s hard to find good information about them. We’ve compiled a series of in-depth guides to help you learn what you need to know in order to succeed.
BEST SERVICE OF ANY FULFILLMENT PROVIDER.
Their customer service was by far the best I’ve experienced. The support reps always responded very quickly to all my questions and they treated by business like their own, even finding ways to save me money when I didn’t ask.
THEY GO ABOVE AND BEYOND AT EVERY TURN.
We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.
BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.
Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.
A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.
It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.
THE BEST IN THE ORDER FULFILLMENT BUSINESS.
Fulfillrite is amazing. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil.
What few times I’ve needed support, it’s been top-notch. I highly recommend.
WOULD HIGHLY RECOMMEND FULFILLRITE!
Had 1500 books to ship after a successful Kickstarter. Their software is very straightforward to use and update, far better than the one Amazon is using. Lots of useful FAQs as well.
Their representative did a great job explaining to me how to do everything and helped along the way. I needed some customization adding a pamphlet to all my books and they did a great job adding it to the existing boxes.
Would highly recommend them to anyone doing something similar.
FULFILLRITE HAS BEEN AN AMAZING FULFILLMENT PARTNER, ALLOWING US TO FOCUS ON GROWING OUR BUSINESS.
Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!
Gold Standard in Shipping Service
I can’t say enough good things about Steve Schwab and the Fulfillrite team. Despite their being a large company and me being a small account, they were incredibly responsive, attentive, patient, and helpful to me throughout the entire fulfillment process, and it seemed to me that, in their eyes, I was just as important to them as their bigger customers. Every time I texted or emailed Steve, he got back to me within an hour, and in most cases, he responded within minutes. He went out of his way on numerous occasions to help me with orders that got stuck in customs and to guide me through their online ordering system.
With Fulfillrite, I never felt alone. And for a small crowdfunding creator like myself who had never dealt with international book orders before, that has meant the world to me.
My loyal backers could not stop singing “my” praises (really Fulfillrite’s!) because of “how well I packaged the books,” and they frequently told me that I had “set the gold standard for how expensive RPG products should be packaged and cared for by a third-party company.”
I can’t thank Steve and Fulfillrite enough. THANK YOU, gentlemen! You’ve made a very stressful month so much easier. I couldn’t have done this without you.
Fulfillrite has been a great partner helping our online business grow, starting with just a few orders a day and now able to handle 10 times the volume started with.
Shopify integration has been excellent, no problems at all!
SEAMLESS AND STRAIGHTFORWARD
Sol at Fulfillrite was great to work with. He handled everything perfectly and fast! Their online portal was excellent to work with and integrates flawlessly with our businesses CMS/Website.
It was a really seamless and straightforward experience, and we look forward to continue working with them in the near future.