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I was on the lookout for a reliable fulfillment service partner for our Kickstarter project. After thorough research, Fulfillrite emerged as a top contender. They not only met our expectations but exceeded them in every aspect.

The team at Fulfillrite is incredibly supportive and always willing to go the extra mile. Their fulfillment services are efficient, accurate, and timely. We’re confident that our partnership with Fulfillrite will contribute significantly to the success of our Kickstarter campaign.

If you’re seeking a top-notch fulfillment service provider, I highly recommend Fulfillrite.

I am so impressed with Steve Schwab and the Fulfillrite team.

Even though I’m a small client and they’re a major operation, they treated me with the kind of care and attention you’d expect for one of their biggest accounts. Throughout the entire fulfillment process, they were responsive, supportive, and incredibly patient—always making me feel like a priority.

Any time I reached out to Steve by text or email, I’d hear back within the hour—often within minutes. He consistently went above and beyond, helping me navigate their online system and personally stepping in when a few international orders hit snags in customs.

What meant the most was that I never felt like I was handling this alone. As a first-time crowdfunding creator managing overseas book shipments, that kind of steady support was invaluable.

WOULD HIGHLY RECOMMEND FULFILLRITE!

Had 1500 books to ship after a successful Kickstarter. Their software is very straightforward to use and update, far better than the one Amazon is using. Lots of useful FAQs as well.
Their representative did a great job explaining to me how to do everything and helped along the way. I needed some customization adding a pamphlet to all my books and they did a great job adding it to the existing boxes.
Would highly recommend them to anyone doing something similar.

I worked with the manager, Steve Schwab, for our Kickstarter U.S. fulfillment. He did an excellent job. His responses were lightning-fast, and he provided very helpful advice for our ground shipment from Canada to the U.S.

We were in a difficult situation due to a sudden tariff issue, and he resolved it quickly and effectively.

Communication with him was smooth and efficient—I didn’t need to ask many follow-up questions. Their web portal system is also very user-friendly and made the entire process easy.

I will definitely use this company again.

I highly recommend this company.

FULFILLRITE HAS BEEN AN AMAZING FULFILLMENT PARTNER, ALLOWING US TO FOCUS ON GROWING OUR BUSINESS.

Our account rep, Josh, provides excellent customer service whenever we have questions or special projects. Easy software setup, transparent pricing, orders come and packages get shipped out.
Since we switched to Fulfillrite we get a lot of compliments from customers on how fast they receive their orders. Would highly recommend to any other merchants!

From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:

1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.

2) He’s very quick to respond: I always hear back via email within a short time period…

3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.

4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.

I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.

THE TEAM AT FULLFILLRITE HAS BEEN EXCEPTIONAL AND RESPONSIVE. HIGHLY RECOMMENDED.

We searched for a fulfillment warehouse for a long time and have to say we’ve happily found a solid and trustworthy partner with Fulfillrite.
The team at Fullfillrite has been exceptional and responsive. Highly recommended.

WE WENT FROM SHIPPING 40/MO TO 2000/MONTH.

Everything you need in one place. These guys are doing it all, always providing great service and competitive prices. We went from shipping 40/mo to 2000/mo and they are really helping us grow.

BEST SERVICE OF ANY FULFILLMENT PROVIDER.

Their customer service was by far the best I’ve experienced. The support reps always responded very quickly to all my questions and they treated by business like their own, even finding ways to save me money when I didn’t ask.