Order fulfillment is the backbone of any successful online business that ships physical products. That includes eCommerce and crowdfunding.

Understanding how to choose the right partner and prevent customer service issues can save you a massive amount of time and money.

In this series of articles, we’ll help you learn the flow of order fulfillment works. That way, you’ll know what you need to know to streamline your operations and keep customers happy.

How To Choose An Order Fulfillment Partner

Shipping your own orders gets old fast. But finding the right order fulfillment partner to take care of it is a tough decision and one you want to make properly.

Picking the right order fulfillment partner (3PL) can save you time, money, and energy. But if you pick the wrong one, shipments might get lost and customers might get angry. You might end up paying bills and not entirely understanding why.

So to help you pick the right order fulfillment partner – and tell when it’s the right time to be thinking about this in the first place – we’ve put together this guide.

Need Help With Order Fulfillment? Here’s How To Know.

As your business scales, shipping physical products becomes increasingly difficult. So does handling the logistics in-house. This can quickly become overwhelming and expensive.

Order fulfillment partners can help streamline operations, reduce costs, and improve customer satisfaction. Knowing the signs that indicate the need for outsourced order fulfillment will help you make an informed decision when the time comes.

How Ecommerce Order Fulfillment Works: A Flow Chart

Have you ever ordered something online and wondered how exactly it got to your house? You’re certainly not alone.

So to satisfy your curiosity, here are the 11 order fulfillment steps that take place within the walls of our warehouse – and other warehouses like it – that make online shopping possible.

How To Prevent Customer Service Issues With Order Fulfillment

Order fulfillment is incredibly important in eCommerce. It affects customer happiness directly. Problems here can cause bad reviews, lost sales, and less brand loyalty.

If you want to avoid these issues, you need to make your order fulfillment process smooth, clear, and reliable. Fixing common problems and giving great service will help you keep up your reputation.

9 Inventory Management Tips to Keep You Stocked & Profitable

If you’ve followed the news lately, you’ve probably seen that a lot of goods are in short supply. Everything from semiconductors to sausage, rental cars to lumber has been hard to come by. You can blame the pandemic for many of these shortages, sure, but the underlying issues are more complex.

And one of those issues? Inventory management practices.

How To Ship Fragile Items Without Shattering Them

Shipping fragile items can be done safely if you take a few precautions. We talk about those in this article.

Who to blame when your package gets lost in the mail

First things first, you want to make sure your package is actually lost. In this guide, we talk about how you can do that, and what to do if you find out the package truly is lost.

Lean Supply Chain: What is it and Why Does it Matter?

Lean supply chain management has become a hot buzzword in the business world lately. Indeed, lean principles are being taught everywhere from books for start-ups to Fortune-100 companies. It’s no surprise to find that lean principles are now applied to the complex world of supply chain management.