Press

A GREAT PARTNER SINCE DAY ONE OF OUR BUSINESS.

We love working with Fulfillrite and using their platform. Integration was quick and easy. The fulfillment is fast and reliable. And best of all, Charlie and the rest of the team are incredibly responsive via phone or email. They’ve been a great partner to have since day one of starting our business.

I am so impressed with Steve Schwab and the Fulfillrite team.

Even though I’m a small client and they’re a major operation, they treated me with the kind of care and attention you’d expect for one of their biggest accounts. Throughout the entire fulfillment process, they were responsive, supportive, and incredibly patient—always making me feel like a priority.

Any time I reached out to Steve by text or email, I’d hear back within the hour—often within minutes. He consistently went above and beyond, helping me navigate their online system and personally stepping in when a few international orders hit snags in customs.

What meant the most was that I never felt like I was handling this alone. As a first-time crowdfunding creator managing overseas book shipments, that kind of steady support was invaluable.

This is not your average warehouse. Everything is spotless, very modern and the staff moves mountains to accommodate their clients.

From the beginning several months ago, my experience with Steve at Fulfillrite has been the best customer service experience I’ve ever had. Here’s why:

1) He’s thorough: he sent me more information on the quotes than I asked for, just to keep everything crystal clear, and has done this multiple times.

2) He’s very quick to respond: I always hear back via email within a short time period…

3) He makes me feel like a priority…proof that Steve and Fulfillrite are here to serve me and make my experience smooth.

4) Small nobodies like me are still priorities: Frankly, my tiny startup business is not bringing in a lot of money for Fulfillrite right now. And yet, I feel like I’m their most important customer.

I brag about Steve – a real life customer service unicorn! – to my friends and my followers who supported my creative project on Kickstarter.com, because he’s genuinely that good! Assuming the rest of Fulfillrite functions this way, just know that if/when you ask questions, express concerns, or admit you’re ignorant and need help, you’ll be treated like royalty.

BEEN USING FULFILLRITE FOR ABOUT 1/2 A YEAR NOW FOR MY NEW SMALL BUSINESS AND LOVE IT.

Josh and his team are simply the best! Very easy to use their online portal, make payments and manage inventory.

THE TEAM AT FULLFILLRITE HAS BEEN EXCEPTIONAL AND RESPONSIVE. HIGHLY RECOMMENDED.

We searched for a fulfillment warehouse for a long time and have to say we’ve happily found a solid and trustworthy partner with Fulfillrite.
The team at Fullfillrite has been exceptional and responsive. Highly recommended.

Fulfillrite has been a great partner helping our online business grow, starting with just a few orders a day and now able to handle 10 times the volume started with.

Shopify integration has been excellent, no problems at all!

THEY GO ABOVE AND BEYOND AT EVERY TURN.

We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.

SEAMLESS AND STRAIGHTFORWARD

Sol at Fulfillrite was great to work with. He handled everything perfectly and fast! Their online portal was excellent to work with and integrates flawlessly with our businesses CMS/Website.
It was a really seamless and straightforward experience, and we look forward to continue working with them in the near future.