I am so impressed with Steve Schwab and the Fulfillrite team.
Even though I’m a small client and they’re a major operation, they treated me with the kind of care and attention you’d expect for one of their biggest accounts. Throughout the entire fulfillment process, they were responsive, supportive, and incredibly patient—always making me feel like a priority.
Any time I reached out to Steve by text or email, I’d hear back within the hour—often within minutes. He consistently went above and beyond, helping me navigate their online system and personally stepping in when a few international orders hit snags in customs.
What meant the most was that I never felt like I was handling this alone. As a first-time crowdfunding creator managing overseas book shipments, that kind of steady support was invaluable.