Roughly 10% of packages get damaged in the mail. Naturally, this is not a comforting statistic if you are in the business of shipping fragile items. Our source here is the Fulfillment Lab, which considered the average damage rate over 15 billion packages delivered in 2022 and 2023. As you...

You want to launch a Kickstarter. [ez-toc] And, maybe this goes without saying, but you actually want to fund, right? Everybody’s telling you “build an audience” and “generate leads.” But what if you don’t know how to do that? Or what to do when you’re live? What if you want...

Have you ever ordered something online and wondered how exactly it got to your house? You’re certainly not alone – people may shop online a ton, but the order fulfillment process is still a little opaque.

Supply chain management, done well, is a bit like magic. Online shoppers can go their whole lives without really understanding how items get from Point A to Point B. And that’s the way we like it!

But still, you might be curious about how the whole thing works. So to satisfy your curiosity, here are the 11 order fulfillment steps that take place within the walls of our warehouse – and other warehouses like it – that make online shopping possible.

Shipping your own orders gets old fast. But finding the right order fulfillment partner to take care of it is a tough decision and one you want to make properly.

Picking the right order fulfillment partner can save you time, money, and energy. That way, you can focus on growing your business because you’re not the one putting every box in the mail.

But if you pick the wrong one, shipments might get lost and customers might get angry. You might end up paying bills and not entirely understanding why.

It’s complicated. So to help you pick the right order fulfillment – and tell when it’s the right time to be thinking about this in the first place – we’ve put together this guide.

Fun fact - 1.7 million packages are lost or stolen in the United States every day. That's about 620 million packages per year according to a 2023 report by Security.org. Obviously, that is a terrible fact, but it's also an unavoidable one. So it begs the question: "who is liable...

You want to make a board game. But how do you…make a board game? I’m not talking about play-testing or art or any of that. I’m talking about manufacturing. How do you work with a manufacturer to turn that beautiful idea in your head or on some index cards covered...

People don’t spend long on web pages. A 2021 report by Contentsquare says the average time users spend on a web page is 54 seconds. That means if you want to succeed in eCommerce, every element on every page needs to count. In this guide, we’ll give you eCommerce website tips and tricks to help you do exactly that.

Setting up an eCommerce shop looks easy because of tools like Shopify and WooCommerce, as well as sales channels like Amazon. In many ways, it is easier than before. But then again, so is getting lost in the crowd.

The holidays are a great time to acquire new eCommerce customers. They’re also a great time to ship late, run out of stock, and generally derail your eCommerce business. The key difference between the two outcomes: making sure your eCommerce store is holiday-ready.

But how do you do that? There are a lot of things that you need to consider. There is planning and preparation and supply chain management. There’s marketing, promotion, and sales. Then you need to have a plan for after the holidays too!

Manufacturing products – that’s just the beginning. You also need to fulfill orders, and that’s a whole other challenge. And in between, you probably need to book freight.

But how do you do that?

Many business owners find freight shipping particularly daunting because it’s so unfamiliar. But once you get past the headlines and complicated terms, booking freight is more straightforward than you would think.

Ultimately, booking freight for your eCommerce store or Kickstarter campaign comes down to four key decisions.

Here’s what you need to know.

Order fulfillment is incredibly important in eCommerce. It affects customer happiness directly. Problems here can cause bad reviews, lost sales, and less brand loyalty.

If you want to avoid these issues, you need to make your order fulfillment process smooth, clear, and reliable. Fixing common problems and giving great service will help you keep up your reputation. And that will help you keep your customers happy and loyal, and your store profitable.

Few things are as exciting as shipping your first eCommerce order. Turning your ideas into a physical product and sending it out to customers all over the world feels incredible!

But, shipping eCommerce orders can be tough. Many businesses hire fulfillment centers to help with this. Choosing the right fulfillment center can be overwhelming because costs vary dramatically.

In this article, we’ll demystify the costs of using a fulfillment center for eCommerce. We’ll explain how fulfillment centers price their services, break down the various costs, and show you how to estimate the total cost of order fulfillment using quotes and a simple spreadsheet.

Launching a Kickstarter campaign takes a lot of planning, especially with shipping. Many creators get excited about their product and forget about the tricky and pricey shipping process. This can cause big problems.

Estimating and managing shipping costs is mission critical for your project’s success. This guide breaks down the four main factors affecting your Kickstarter shipping costs. We also share strategies to keep these costs low, helping your campaign stay successful from start to finish.