Guides

EXCELLENT FULFILLMENT PARTNER

Sol has been incredibly responsive and helpful throughout my entire experience with Fulfillrite. I reached out to Sol about fulfilling Kickstarter orders for a board game. Pricing was transparent.
I had a peculiarly shaped product and Sol took the time to experiment with different boxes/packaging to find the lowest cost/safest shipping method.

Gold Standard in Shipping Service

I can’t say enough good things about Steve Schwab and the Fulfillrite team. Despite their being a large company and me being a small account, they were incredibly responsive, attentive, patient, and helpful to me throughout the entire fulfillment process, and it seemed to me that, in their eyes, I was just as important to them as their bigger customers. Every time I texted or emailed Steve, he got back to me within an hour, and in most cases, he responded within minutes. He went out of his way on numerous occasions to help me with orders that got stuck in customs and to guide me through their online ordering system.

With Fulfillrite, I never felt alone. And for a small crowdfunding creator like myself who had never dealt with international book orders before, that has meant the world to me.

My loyal backers could not stop singing “my” praises (really Fulfillrite’s!) because of “how well I packaged the books,” and they frequently told me that I had “set the gold standard for how expensive RPG products should be packaged and cared for by a third-party company.”

I can’t thank Steve and Fulfillrite enough. THANK YOU, gentlemen! You’ve made a very stressful month so much easier. I couldn’t have done this without you.

THEY GO ABOVE AND BEYOND AT EVERY TURN.

We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.

A SIGNIFICANT IMPROVEMENT IN OUR BOTTOM LINE.

It has been nothing short of a pleasure and a significant improvement in our bottom line working with Fulfillrite. The two things we hoped to get with Fulfillrite were cheaper shipping costs and great customer service, and I’m happy to say that we found both.

BEST SERVICE OF ANY FULFILLMENT PROVIDER.

Their customer service was by far the best I’ve experienced. The support reps always responded very quickly to all my questions and they treated by business like their own, even finding ways to save me money when I didn’t ask.

THE BEST! … SIX STARS.

Fulfillrite is simply THE BEST! Lightning-fast fulfillment, awesome customer service and I don’t think they’ve ever dropped the ball on an order…seriously. We’ve tried other fulfillment services, but nothing comes close to Fulfillrite’s level of professionalism. Six stars.

We been with Fulfillrite for over 4 years and our experience with their service has been exceptional.

I can only recall about 3 or 4 times when a product was shipped 48-72 hours after we submitted the order.

This was immediately corrected. Most orders get shipped the same day.

THE BEST IN THE ORDER FULFILLMENT BUSINESS.

Fulfillrite is amazing. Their shipping rates are unbelievably good. The speed of receiving new inventory and shipping new orders is lightning fast, and inventory shrinkage has been next to nil.
What few times I’ve needed support, it’s been top-notch. I highly recommend.

Quick turnaround!

Fulfillrite has turned around all our orders quickly. Their app seamlessly integrates with our Shopify store, so orders are transmitted automatically.