Guides

I am very satisfied with the customer support and the quality of service I receive. As a growing small business, it is truly a pleasure to be able to ship my products to customers quickly, efficiently, and with minimal effort. It is a significant upgrade from the days when I had to personally visit the post office to send out packages.

THEY GO ABOVE AND BEYOND AT EVERY TURN.

We have used Fulfillrite to handle fulfillment for about 10 of our crowdfunding projects, most of which have well over 1000 backers. The team goes out of their way to handle projects with great care, going above and beyond at every turn. If there is ever an issue, they reach out to me ASAP, so I feel like we’re making decisions as a team.

Excellent Service. Easy to Use and a Good Support Team

I received good support during the onboarding process which helped me get everything up and running properly. It was easy to get my inventory to their warehouse, and I have been happy with the services being provided. Orders get processed quickly (next day at latest) and the support team has been able to help me with any issues I’ve had. Also, the UI is easy and intuitive with an extremely minimal learning curve which is a huge plus as I am always dealing with steep learning curves everywhere else in my business.

I love the service, I have a manager that I can speak to directly with any problems.

I’ve been using Fulfillrite for somewhere around 6 months. I love the service, I have a manager that I can speak to directly with any problems. It’s easy to ship with custom labels, or marketing sheets, or custom notes. In 6 months, I haven’t had any customers complain about the packaging, or products ruined (other than by the post office), or forgotten shipments not sent (big one for me).

I trust them, and I would not change. As a matter of fact, I’m publishing another book, and they will handle that one as well.

WE DID A LOT OF RESEARCH BEFORE SELECTING FULFILLRITE AS OUR FULFILLMENT CENTER, AND WE COULD NOT BE HAPPIER.

Josh has repeatedly helped us to resolve serious issues with our operations and he has always been there to answer our questions with patience and always in a timely manner. We are very happy to recommend Fulfillrite and Josh to any merchants looking for a trustworthy and reliable Fulfilment Centre for their e-commerce operations.

I worked with the manager, Steve Schwab, for our Kickstarter U.S. fulfillment. He did an excellent job. His responses were lightning-fast, and he provided very helpful advice for our ground shipment from Canada to the U.S.

We were in a difficult situation due to a sudden tariff issue, and he resolved it quickly and effectively.

Communication with him was smooth and efficient—I didn’t need to ask many follow-up questions. Their web portal system is also very user-friendly and made the entire process easy.

I will definitely use this company again.

I highly recommend this company.

Fulfillrite helped solve all my problems!

I was in a real bind with no where to store my product. Fulfillrite really saved me and were super quick in helping me get set up with their services. Now, that I’m with them I love how easy they make running my business.

EXCELLENT FULFILLMENT PARTNER

Sol has been incredibly responsive and helpful throughout my entire experience with Fulfillrite. I reached out to Sol about fulfilling Kickstarter orders for a board game. Pricing was transparent.
I had a peculiarly shaped product and Sol took the time to experiment with different boxes/packaging to find the lowest cost/safest shipping method.

THE BEST 3PL COMPANY IN THE US!

We have been working with Fulfillrite for more than 6 years now and we can say without a doubt that this company provides an outstanding logistics service.
We recommend Fulfillrite’s stellar service to anyone who wants to work without headaches and anyone who want to work with an experienced and reliable partner that will provide the solutions to deal with all logistics problems.